Who we are
Our website address is: https://www.amcocare.com.
Amco Recruits Ltd trading as Amco Care is committed to the protection of its Customer’s Data. This policy explains what information we collect, how we collect it, hold it, process it and for what purposes.
Please ensure that you read this document carefully. If you have any queries, please contact us at firstname.lastname@example.org
Revisions to the Notice will be updated here so you will always be aware of what information we collect and the legal basis for our processing.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
The normal legal basis for us processing your data is that it is necessary for the performance of or entering into a contract – either you may be incumbent customer who has a contract with us (i.e. Client) or you may be inquiring about our services with a view to entering into a contract with us.
In addition, we will process data for our legitimate interests as outlined below in ‘How we use this data’ in order to communicate with you and improve our service.
Data we collect
Amco Recruits may collect the following information about you:
Information you provide with us directly;
Information we collect about your device(s) and your use of our website, including through cookies and other internet technologies; and
Information we obtain from third-party sources.
How we use this data
Collecting this data helps us understand, how you use our website, what you are looking for in order to better tailor our services. Specifically, we may use data:
For our own internal records;
To improve the services, we provide;
To contact you in response to a specific enquiry;
To customise the website for you;
To send you promotional emails about, services, offers and other things we think might be relevant to you; and
To contact you via email, telephone or mail for market research reasons.
Your information and marketing communications
On occasions, Amco Recruits may run promotions in which personal information is collected. We will always ask you if you agree to this. You will always be asked to provide your consent to this use by opting in.
What is a Data Subject?
The Data Subject is a living individual to whom personal data relates. For the purposes of this Privacy Notice, the Data Subject is any customer and supplier of Amco Recruits.
What is Personal Data?
As described by Article 4 in the GDPR Definitions ‘personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
What is a Data Controller?
A Data Controller means the natural or legal person, public authority, agency or any other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of processing are determined by EU or Member State laws, the controller may be designated by those laws.
What is a Data Protection Officer?
Data protection officers are responsible for overseeing data protection strategy and implementation to ensure compliance with GDPR requirements.
ICO (Information Commissioners Office)
Amco Recruits has a lot of experience in dealing with Personal data and keeping it safe. We know what to do if there is a breach of data or if a request for data comes in. As such we are aware and know who to report into at the ICO.
Data Protection Complaints
If you would like to raise a complaint in regard to the way we have handled your data, or you have a concern please raise this with our office by:
Data Protection Officer
Amco Recruits Limited, 149, North Western Avenue, Watford, WD25 0AQ
If we are unable to come back to you with a satisfactory response you can raise your concerns with the ICO. This can be done by:
Phone: 0303 123 1113
Information Commissioner’s Office
Data Controller/Data Processor
Due to the wide variety of clients and contractors we serve in some instances, we are the Data Controller and others we are the Data Processor. Please see definitions at the top of the Notice in accordance with the GDPR.
Who does this policy apply to?
This policy applies to our customers and clients (including but not limited to Stakeholders, Clients and Contractors)
We may give out your personal data if required to so for Police Investigation or Court Order.
We may give your personal data to a 3rd party as part of a sale of the business and assets to the 3rd party. However, steps will be taken to ensure that your privacy rights continue to be protected and the data is used in accordance our Privacy Notice.
In an emergency, we may be required to give your contact details out to our client to contact you. However, we will always try and contact you beforehand.
As part of our process for collecting clients funds, where there has been no contact made by you to advise why there has been no payment or to setup a payment plan we may pass your details on to a Debt Collecting Agency. We would like to assure you that the agency we use has under gone checks to ensure they are GDPR compliant and will not share your details further.
When required to do so we enlist the expertise of external solicitors for legal advice. Your data may be passed on to them to give them a better understanding of certain legal situations.
There may be instances where we share data with the Shareholders and directors of the company. We will query the use of the data to ensure the reason is a ‘legitimate interest’ before giving this to them and ensure they have adequate protection in place to store your data.
Other than the points listed above we will not disclose your personal information without your permission. We do not sell your information to third parties and your personal data is treated with the up most care.
How do we protect your data?
Every member of staff is trained how to handle your Personal Data according to their Job Role.
Your data is only accessible by the teams involved in the management and service provision for your services.
Your data is housed in a secure data centre
Amco Recruits operates firewalls which are regularly updated with the latest patches to ensure the latest threats are protected against.
Internet is restricted down to stop file sharing sites and malicious software.
All mobile devices are password protected and capable of being remotely wiped.
Depending on the legal basis we have relied upon to process your data you have various rights you can choose to exercise.
All requests will be considered and responded to within 28 days of receipt. To submit a request please email email@example.com with a subject of ‘Personal Data Request’. Please include specifics of what right you would like to exercise as detailed below.
Subject Access Request (SAR) and Changing your details
You can view your personal details on request.
You can also change your personal details if you know that have changed or after you have received your details from us.
Please ensure that you include your Client Reference number which can be found on any previous correspondence from us or your name and address.
How information will be provided to you
We will ask how you would like the information to be provided whether that be electronically or in printed hard copy.
Right to deletion
If you would like us to delete any data we have on you please let us know.
We will then consider your request. If there is no legal, contractual or other reason for us holding your data we will then delete your data and notify you that we have done so. However, there may be reasons for us to hold personal data e.g. you are an incumbent client or contractor, which would legally mean we are unable to delete your data. If this is the case, we will notify you why we are unable to delete your data.
Right to portability
In event that data has been processed on the basis of consent or for entering into or the performance of a contract you may request to have the data provided to you in a structured, commonly used and machine-readable form (usually in CSV format).
Right to rectification
In event that any of your data has changed or been amended, please email us at firstname.lastname@example.org and we will update the information we hold about you. Alternatively you can visit your online account and update yourself.
Right to Object
If you no longer wish your data processed due to grounds relating to your particular situation, where we are relying upon legitimate interests, you can exercise your right to object. Where this is concerned with direct marketing it will be stopped immediately.
Where we are the Data Controller we will process your request.
Where we are the Data Processor we will communicate with the Data Controller as they may wish to take ownership of the request.
What are cookies?
Cookies are files that contain small pieces of text that are stored by your web browser when you visit a website. They allow websites to recognise you and store things like user preferences, helping make your next visit easier and the service more useful to you.
In addition to our own cookies, we also use selected cookies provided by trusted third parties, such as from Google Analytics.
Google Analytics is a web analytics tool that helps us understand how visitors engage with our website. It allows us to view reports on information such as the time visits occurred, whether the visitor has been on our site before and what website referred the visitor to our site.
Your cookie choices
You can delete cookies or set your web browser to not accept cookies, but this may limit your ability to use all of our website’s features.
If you would like to know more about cookies and their use, you may find the following website useful: All About Cookies